FAQs


For a complete custom-tailored service, please contact us with your requests.
What type of art files should I use?
Please upload high-resolution artwork of 300dpi or higher. Vector formats preferred. Supported file types are: PNG, JPG, SVG, PDF, AI or EPS. Files cannot exceed 50MB in size. Rasterized images must be less than 20,000px. Please view our video on how to use the online customizer at https://youtu.be/rGAj8PJSIoQ for more information
Can I specify PMS colors?
Sure! If you need specific PMS colors, please let us know. Please be aware that some items cannot be color matched due to the manufacturing processes used. We will always do our best to match these colors as closely as possible.
How long will it take to get my order?
Most orders ship within 12 days. Some items may require an additional lead time which will be shown on the product information page. We will ship using your selected shipping method.
Do you offer international shipping?
Absolutely! We offer worldwide shipping options and can help provide you with competitive rates.
I’m looking for a very specific item to include in my kit. Can you guys help?
Of course we can! We would be happy to assist you with any special request. Just give us a call to discuss your requirements. We can be reached at (732) 225-0001 or contact us to get the conversation started.
How can I customize my items or packaging even further?
We understand that every need is different and you may have something more specific in mind. We can absolutely help! For more customization options just give us a call at (732) 225-0001 or contact us to get the conversation started.
Do you have a minimum order quantity?
In order to ensure the best possible pricing, we have a 100 piece minimum order quantity. If you need a smaller quantity, please give us a call at (732) 225-0001 or contact us for a custom quote.
How do I know what my item will look like?
Use our online customizer to get an idea of what your product will look like. Please note that the actual product may look different due to color variances and decoration methods used. You can always reach out to us to order a product sample to see how the decoration would actually look. Just give us a call at (732) 225-0001 or contact us for more information. You can view our video on how to use the online customizer at https://youtu.be/rGAj8PJSIoQ